wyatt holtkamp
Things that changed for the worse: - the camera window you would use to scan the machine; flash scans whatever is in front of it and you have no time to aim. - recently something changed; now I get transaction emails every time I use a machine. There is no way to tell the app to stop emailing you, or to switch that notification to a push instead. - the setting tab doesn't allow for a lot of control. You can update your email on file. That's about it.
Ada Bochnakova
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Exteremy User* friendly! Very simple to navigate the app and only takes a couple of minutes to set up and get going with your laundry! I don't understand what's wrong with any of the negative reviews ?! You open app, add credit or debit card a select $ to load 2 app and only $0.35fee. That's a lot cheaper than having to spend time gas hassle of quarters. People reviewing 0 🌟 cuz they want to pay with PayPal(c'mon), some can't scan QR- clearly states to click "manually add machine code" numbers!
3 people found this review helpful
ShinePay
September 9, 2024
It is delightful to hear such positive words and it’s always a pleasure to serve our users. If there is anything we can do for you, just let us know at feedback@shinepay.co! Have a great day
Jeff Countryman
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Terrible app. First 35 cent charge for every CC transaction. Does not allow you to track machines. Does not tell you if you successfully put money into the machine so be careful not to double up on a machine with two payments. No other information about machine availability. Our apartment complex changed to this app and system. We would not have chosen this. Again terrible. One star because I can't put zero.
12 people found this review helpful
We apologize for the troubles you've had with the app. We'll soon have the option for the users to add a bank account which will eliminate the deposit fee for credit/debit card transactions. Normally, the app notifies the user that the payment is successful. We want to take a closer look at this for you, please contact us at feedback@shinepay.co