National Express Coach

National Express Ltd

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About this app

The brand new National Express Coach app makes managing travel on your mobile easy. Search for journeys, book and store tickets and track your coach in real time.

- Tickets booked through the app are automatically added to My Bookings and available offline
-Search and book coach travel to 100's of UK towns, cities and airports on the go.
-Use our Coach Tracker to view timetables and track your journey progress as you travel.
-Retrieve your ticket booked on desktop, tablet or mobile to use on your device, or add tickets directly into your Android wallet.
-Share your booking details with Friends and family on Facebook Messenger, WhatsApp, Twitter, or over SMS and email.
-Quickly search your recent journeys and re-book tickets.

Ratings and reviews

Doesn't allow you to register the app. Every single time behaves as if it is the first time. You go to your tickets and it is empty. You go to past journeys and it is empty. To know anything about your ticket you need the booking number. There is no point in having the app. You go directly to the website and find everything easier and quicker. I am giving 1 point, which is 1 point too much.

Used to work perfect, till about September, since then it's just useless, can't load all the coaches, if I eventually manage to find a ticket and try to purchase, it ask me to add all of my personal and bank details, every time, and quite often their server run out of time as the app connection 8s so slow, so i have to reinsert my details few times, that takes me half an hour or even more, unacceptable. I'm uninstalling it.

Not great and judging by the empty responses, they don't much care what customers think. Why is the app called "coach". I searched for national express when I installed it, just plain daft. After my flight was cancelled, I had to amend my booking from abroad. All I got was the circle of death, couldn't find my booking to make the changes. When it finally let me in, it was too late to do anything. Get a decent technical team.

What’s new

This version includes a new promotional area for our cashback scheme NX Rewards, plus a fix to enable PayPal payments for all users.