MYIO

Valant

About this app

MYIO Behavioral Health Portal puts you in command of your behavioral health information, helping you manage your care. MYIO serves as a patient portal, enabling you to:
- Update personal and contact details
- Set communication preferences with your mental health provider
- Review statements
- Easily pay balances

To access MYIO, request an account through your mental health provider. To set up your account, download the MYIO app and enter the access code sent from your mental health provider via SMS. Enter your login details and save your password for easy access. Set your communication preferences to receive reminders and messages to your phone or email. Enable push notifications to stay updated on new information in MYIO.

Ratings and reviews

this has a lot of problems that need addressing and there isn't enough character to list them all. biggest on it this failed to execute message I get when trying to video chat....😒 I have a bill that keeps growing and no pay option. the biometric sign in does nothing. I can't use a web browser instead of the app with my phone... You can only get into your account via browser on a computer (if you have one) if the app isn't working... ?...😫

video calls function and appointments are accurate and convenient. that said, the email login code thing is obnoxious and it forgets my biometric login credentials every time I exit the app, so that isn't an option. I have to have my headphones paired before logging in or the meeting is blasted on speakerphone -- if I try to pair after the call starts it won't connect to my headphones. even if the app says it's playing to my headphones. a decently convenient app with major bugs.

Doesn't work. I got stuck at the onboarding somewhere over a year ago and no one knows how to fix it. When I request a password reset, I never get any email (not in spam or anywhere). We have triple checked my email address is correct. I am dealing with some really hard stuff right now and it's really making communication more difficult. My phone is a Samsung Galaxy s24. I've tried the app and the desktop way, probably 50 times now. Nope. It hates me. 🥺

What’s new

Quick Page Refresh - Navigation links now reload their page even when you're already there. Tap Appointments, Billing, Messages, or any menu item to instantly refresh and see your latest information with a single tap.