
Main User
Was working fine until the 5th of May update... Now, my whole alarm system is unusable, as the app AND the physical interface look like they are living in their own world : The physical interface always shows the alarm as activated, even when i just badged. I can try to activate/deactivate from the app, but the alarm remains silent and is not active at all. No error message, just pure wrong information on my screen. And on top of this, app is now stuck in a loading loop, i can't even use it. š
1 person found this review helpful

David Millen
Very unstable, old-fashioned. even an uninstall reinstall doesn't fix it. Now it won't even reinstall. Net result, I'll have to change security company.
Securitas Direct - Verisure
August 22, 2025
Buenas tardes, David. Seguimos trabajando en nuestra APP para adecuarla a las necesidades de nuestros clientes y que podƔis realizar uso de ella sin complicaciones. Si te podemos ayudar en algo, por favor, no dudes en contactar con nosotros a travƩs del chat, del email atenciononline@securitasdirect.es o llƔmanos al 910121122. Un saludo.

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Please stop the useless spam, how can an alarm app be pestering 24x7 for useless things, ads, and tips on how to use it? Add notification classification to allow only real important ones please
4 people found this review helpful