Virgin Money Credit Card

Virgin Money

About this app

Manage your Virgin Money or Virgin Atlantic Credit Card.

Our app is the easiest way to stay in control. Check your balance, manage your payments, and master your spending. Do all this and more from your phone.

* GREAT FEATURES FOR YOU *

Track your balance and transactions in real time
- View your latest transactions immediately and keep a check on your balance.

Manage your payments
- Set up and manage your Direct Debit, make a debit card payment, and make an extra payment with your bank app.

Make transfers
- Transfer a balance from another credit card or move money into your bank account.

Pay in instalments
- Pay for bigger buys of £250 or more over 3 to 36 months. Eligible customers only. Fees apply.

Freeze card
- Temporarily freeze your card to stop it being used and unfreeze it at any time.

Easily and securely view your PIN
- Use the app to view your PIN instantly.

In-app chat support
- Get instant answers to your credit card queries with 24/7 in-app chat support.

Sign in with your face or fingerprint
- With Touch ID or Face ID.

* VIRGIN ATLANTIC CREDIT CARDS *

Check out the Virgin Atlantic Rewards Lounge
- See your Virgin Points clock up and discover all the ways to earn and spend Virgin Points with our handy guides.

Reward voucher
- Track your progress towards a reward voucher. Unlock a world of amazing rewards from Virgin Atlantic and Virgin Red.

Switch your card
- Your card. Your choice. Request to switch your Virgin Atlantic Credit Card via the app.

Before you get started, remember the app is for primary cardholders only.

Ready to go? Once you’ve downloaded the app, you’ll just need your card to hand. We’ll walk you through the rest during registration and get you set up. Please remember that at the moment you can only use the app on one device, so choose the one you use the most.

Privacy Notice – How Virgin Money holds and uses your information –
https://uk.virginmoney.com/virgin/security.jsp

Ratings and reviews

I was unable to activate the app because when I put in my DOB in any format, it reverted to the wrong date. I worked out to put in the wrong date to get the right one and it all seems good. So far, am impressed with the speed of responses to reviews! I hadn't checked back immediately but the solution was given by the team. It would be great if that info was available when trying to input the date.

Since your recent updates, I seemingly no longer can approve payments through the app which only takes me to the landing page but with no authorisations pending and this weekend, the icon has disappeared from my phone, despite still being installed. Update: Thanks for your reply. That's 7 minutes of menu selections wasted, just to have the call terminated before speaking to anyone. Reading the reviews, my issue does not seem isolated.

App used to be fine, In the last 2 weeks I have been unable to make a payment. It just keeps telling me the "Something's up". Which is great but my due date is approaching and you've disabled payment by card too. Never mind that they keep charging me interest despite paying off my balance each month. Would NOT recommend! Oh, and the Online chat is about as much use as a chocolate teapot. Tried with multiple WiFi connections, on 4g, 5g, both with and without a VPN and reinstalled, still broken.

What’s new

Bugs, be gone! We've fixed some bugs that were affecting one-off payments.