Vonage Business Communications

Vonage

About this app

• Maintain a single business identity when calling, texting or video conferencing.
• Communicate your way with calling, texting or video conferencing anytime, anywhere.
• Play or read voicemails and even manage settings on the go.
• Activate Call Forwarding or “Do Not Disturb” status
• Import, view and edit contacts across multiple devices

The Vonage Business Communications mobile app is available at no additional charge. Existing VBC customers just log in with their username and password. (Data charges may apply to mobile app usage depending on the mobile plan)

About the service:
Vonage Business Communications (VBC) unifies calling, messaging and meetings worldwide to provide seamless communication between customers and employees using a flexible cloud communication platform. The VBC Mobile App enables on-the-go employees to stay connected no matter where they are in the world. They can maintain a single number across all devices so they can be easily reached by colleagues and customers. VBC reduces monthly phone expenses, enables centralized billing and does not require annual contracts.
To view our Terms of Service please use this link: https://www.vonage.com/business/legal-policy-center/business-cloud/tos/

Ratings and reviews

Everytime I'm making a call it will ring through my Bluetooth head set, but as soon as someone picks up the call or it goes to voicemail my headset disconnects, forcing me to have to pick up the call. It ONLY happens when I'm using this app! It is INCREDIBLY frustrating and totally defeats the purpose having a Bluetooth option, not to mention very hard on my neck when I'm trying to hold the phone and type on the computer, which I do with every single call, I make MANY calls a day.

App problems: 1. Mic mutes when I open another app or screen is turned off. 2. App is glitchy with Bluetooth head set. 3. Couple of second delay when answering calls. Vonage Problems: After upgrading to the SMS texting service, I was informed that the texting service had crashed & wasn't going to be back up for 90 days. Vonage will still be enforcing my contract for this service, so I am being charged for a service that I am not receiving & will have to pay a fee if I want to cancel the service

Absolutely useless service. Terrible interface and settings. If you somehow manage to disconnect and get rid of this junk, they will send a collection agency with the news that you still owe them for something. I do not recommend starting to use this connection, it is better to consider similar services from other companies.