Meg Hussion
It's an overall easy app to setup and use. I just don't care for the layout of it. My one issue is with trying to share the camera. It doesn't show up as a device. The only way my husband can view it is if he goes in notifications and clicks view. We followed the instructions on sharing it with pin codes but it still doesn't seem right. The picture quality is fine the majority of the time as long as my wifi is being cooperative. All in all it does the job
5 people found this review helpful
Energizer Connect
December 5, 2023
Hi! You can view devices that were shared to you by going to the Main Menu and clicking on "Shared Devices". You can also choose to share the whole "Home" in Home Managment (click the down arrow on the main screen by the home name at the top) and adding more users to the Home. Contact us at support@energizerconnect.com or call at 888-693-4189
Jeff Quandt
Easy device set up. Do not see any events. I set up the doorbells to record events. While I am alerted to motion, no events are listed. I can scroll through a timeline, but that is a painful way to view anything that is recorded. In the instructions, albeit for an older version of the app, it clearly shows that I should be able to see specific events in a list of sorts by date. I am using a Samsung SE20 android based.
5 people found this review helpful
Darren Sopiarz
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Cannot connect to Google Home. Cannot perform simple operations on what devices from this app. Automation is fundamentally broken; as in times, days, and functions cannot be changed after initially set. App loses places in the menus and half the functionality seems missing from their own documentation. Would not recommend this app or their products at all. Crazy that a company with so much money can't seem to make an app that works properly. I mean basic save/edit is programming 101...
7 people found this review helpful
Energizer Connect
December 14, 2023
Hi, we apologize for the issue! We would like to get some more info from you on what devices you are using so we can troubleshoot the issues. Please contact our customer support at support@energizerconnect.com or call us at 888-693-4189