LloydsDirect NHS Prescriptions

Metabolic Healthcare Ltd

About this app

LloydsDirect is now part of the Pharmacy2U Group and is no longer accepting new patient registrations.

If you’re an existing LloydsDirect patient, you can download this app to access your account.

If you’re a new patient, you can download the Pharmacy2U app to register for free home delivery of your NHS prescriptions.

Why choose Pharmacy2U:

- Request prescriptions 24/7, online or in the app
- Manage prescriptions for the whole family
- Set personalised reminders
- Real-time tracking
- Free delivery always

Ratings and reviews

The app works fine and it's easy enough to order what you need. It comes in the post straight to you which is great. However, lately, whenever I put in a request, there is always a long wait for the items to be in stock. They show in stock at time of ordering but then go out of stock as soon as I've ordered. It keeps happening so I might end up switching to a different app if it persists.

At the start of us using LloydsDirect, and for several months, the service was very good and worthy of 4+ stars. However, the last few months have been plagued with problems, with various items 'awaiting stock' or 'out of stock', in some cases for several weeks. To compound the problem, Lloyds don't send the other items in that batch until all the items are available, unless you make a specific request. This is ridiculous! Contacting them is also nigh on impossible, so, only 2 stars now.

The app itself is easy to use & reliable. However, the delivery of meds has been quite poor with parts of many orders arriving late. For example I am still waiting for medication expected a month ago. Three times in the past few months I have purchased the delayed meds on the black market. For anyone who cannot resort to 'alternative' suppliers, and like me, cannot go without important daily medication even for a few days, I urge you to consider very carefully before switching to this service.

What’s new

Assorted bug fixes and improvements