Sampath Vishwa Retail

Sampath Bank PLC

About this app

As the leading internet banking solution in Sri Lanka, trusted by over one million users, we consistently strive to enhance your experience and make your daily transactions safer, faster and easier.
The Sampath Vishwa Retail app embraces the future of internet banking and our new look and feel will do just that.

Features to look out for;
 Featuring an enhanced user experience with a whole new interface
 Ability to login with Biometrics (Face ID, Fingerprint)
 Perform transactions with biometrics.
 Tag your frequent payees and billers as favorites
 Payments to favorites in no time
 New quick actions space
 New experience in messaging
 Repeat transactions feature
 Easy access to your accounts and cards
 Full and partial loan settlements
 Change per transaction limit of your card
 360 degree view of your credit card transactions
 Open and close Fixed Deposits online real time
 Device management and many more….

Simply login using your existing Vishwa User ID and Password to experience the new App.

Discover our functionalities;
 Pay your bills, save payment details and schedule future payments
 Open Savings and Fixed Deposit accounts instantly
 Transfer funds to any bank in real-time
 Send money to anyone via Mobile Cash service even if the receiver doesn’t have an account with Sampath Bank
 Obtain Web Cards online
 Obtain instant loans against Fixed Deposits

Ratings and reviews

Their security measures are a pointless hassle. Why do we need to enter the password and create a pin on the app every time and enable biometrics when it's enabled already? If I have enabled biometrics already, I should be able to log in using that (the whole point of using the app, for convenience), not to enter the password every time and enable biometrics, so useless. And it doesn't show the credit cards unless you keep reloading it, so annoying, worst banking app I have tried honestly.

Too many clicks to get what I want done. When paying billers, in the new version you can only make 1 payment. So if you have to make payments for 5 bills, you have to make individual payments. It's very time consuming n inconvenient. The new app has an OK UI but the UX is overwhelming, has too much information, unnecessary paginations instead of on-page scroll, this makes it very slow to use. If they change the functionality to do the minimum functions of the old app, it should be fine.

Very disappointed about user friendliness. The app keep requiring to use a new pin and bio metrics for each session when we login and there is no point of having a user name and PW in the first place. This Wastes too much of user's time and can't even download a PDF file of a recent bill payment and only option is to send.( Download button directs to file sharing too) Terrible Experience!

What’s new

Bug fixes and general feature improvements