eHub

TEAM Software

About this app

eHub by TEAM Software

eHub Mobile is an employee and customer self-service app for the building service and security industries. eHub Mobile gives you instant access to critical information you need on site, any time. From schedules, work tickets and timekeeping for employees to job site and billing information for customers, eHub Mobile puts workforce and customer management tools right in your pocket.

This app is available for employees/supervisors and customers of TEAM Software clients who have licensed eHub. Permission to access any of the employee self-service features listed below is granted by your employer. Access to customer self-service features is determined by your eHub contractor.

Employee Self-Service features:

Manage jobs: See job information and location; access, sign and complete work tickets; submit and review work requests; complete surveys and inspections and sign off; view customer invoices and requests; monitor job budgets and profitability; see time and attendance information in real-time; find schedule replacements; create billable work tickets on the fly.
Manage people: View and modify schedules and timekeeping information; review compliance information; leverage targeted communication tools.
Manage personal information: View pay stubs, W-2s, hourly benefit balances (PTO/sick); update contact information; clock in and out of jobs.

Customer Self-Service features:

View electronic invoices, job information, time and attendance information, schedules, scheduled job site work and targeted communication items.
Request additional work, coverage or other items and see up-to-date request statuses.
Perform inspections or complete surveys and see results and deficiency status.
Sign off on inspections and work tickets.

Ratings and reviews

I'm using it everyday, it's slow and many times it's not working properly, for example, when I check in for my shift, it says "out of range " while I'm in front of my job table. This happens two or three times a week. Also now it has stopped notifications, even I've enabled all notifications and location permissions, but I get no notifications and thus I can't see any available shifts notifications on time.

The service was down for a couple weeks a little bit ago, and ever since the fix was rolled out there has been a ton of connectivity, GPS, and server issues. They make it difficult to not only log into the app with your registered account, but also its hard to use the time clock feature because the app struggles to recognize if you are at your location.

I never receive notifications for available shifts or overtime or anything at all (absolutely no notifications of any kind) and my phone settings to allow the notifications is all set correctly. It's not very user friendly alot of links are old and don't work I still never ever can see available shifts to pick up on the app whatsoever

What's new

Bug Fixes