Metrobus

Go Ahead Group plc

About this app

Our new app has everything you need to get around Sussex, Surrey and Kent with Metrobus. It’s packed full of everything you’ll need to get mobile on the bus.

NEW! Discover your fare: Find the fare for the journeys you are planning whether you want to buy a mobile ticket in advance or pay on the bus.

Mobile Tickets: Purchase mobile tickets securely with a debit/credit card or with Google Pay and show the driver when boarding - no more searching for cash!

Live Departures: Browse and view bus stops on the map, explore upcoming departures, or check out the routes from a stop to see where you could travel next.

Journey Planning: Plan your commute, trip to the shops or night out with friends. It’s now even easier to plan ahead with Metrobus.

Timetables: We’ve squeezed all of our routes and timetables into the palm of your hand.

Contactless Journeys: View the journeys you have made using your contactless cards and a breakdown of charges and savings.

Favourites: You can quickly save your favourite Departure Boards, Timetables and Journeys, with quick access from one convenient menu.

Disruptions: You’ll be able to keep up to date with service changes directly from our disruption feeds inside the app.

As always, we welcome your feedback. You can send it to us via the app.

Ratings and reviews

This app is completely worthless. It's unintuitive, slow, won't allow you to buy multiple tickets in a single operation, shows incorrect information about what facilities are available on buses, shows different scheduled times to those posted on the official signs in bus stops, won't show route information if you search by bus number, and won't let you search for all routes at a given bus stop. But worst of all it gives *zero* notice when buses are broken & more than 35 minutes late. Pathetic!!

They've tweaked the app to show cancellations, but it now provides conflicting information, as a bus will show cancelled throughout from one stop, but running throughout from another. It also guesses where buses are when they're on diversion, thinking they're on the proper route, rather than showing where they physically are. Also, information about disruptions and diversions is shown in different places depending upon who updates the information, so you never know where to find information

Confusing and misleading! Times change at whim, suggested routes aren't sensible. I was advised to walk 6 minutes instead of riding closer to my destination. Bus stop info and locations is useful in areas you're unfamiliar with. Edit: contactless is also a nightmare. Edit: Worst bus company I've ever used. Including rural Poland.

What's new

General app maintenance and bug fixes