Michelle P.
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I've been needing to delete my account for months now since I don't live in the UK anymore. But no matter how many times I change my password, try to log in through my laptop or phone (app) it won't allow me to log in. It keeps saying that there's an issue with the website and to try it again later, but it's been saying that for almost a year now. This website and app is complete garbage and useless. Customer service is also unreliable and unhelpful.
4 people found this review helpful
A Google user
I was having issues getting Giffgaff to work, for a week. It took someone at a phone store to change settings in my phone to allow this to work properly. I followed all the suggestions, entered all the settings/instructions, still nothing. This lady had it working in a matter of minutes. I'm not exactly sure what she did, but there are settings that may block the sim from working. So be aware of that....
23 people found this review helpful
N
I can't log in anymore. If I try to use the app, it asks me to tick a box to say I'm not a robot and then doesn't work and reloads the same page and asks me the same question again. If I do get to the next page where I can enter my details, it comes up with... Uh-oh, looks like there was a connection issue Please check your internet access and try again.
1 person found this review helpful