Tina Walters
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I love the app. I've been using it for a long time now. I'm reading the reviews and don't understand how so many people say they are having issues. I don't have any issues with signing in or finding my estimate on my next bill. I can't remember about the fingerprint sign-in. They offer to take free payments with your bank account information. No need for credit/debit cards. I'm sure that almost everyone has a bank account they can use. They also allow you to mail it in.
1 person found this review helpful
Robert Gara
I think the biggest and confusing problem for most , including me, is that there isn't a button to take you to the billing, usage area. When you open your account app be sure to tap your home address listed. That will take you to where you need to be. I use a Galaxy 8+. Thermostat adjustment has glitches.
1 person found this review helpful
Nik-Nak Paddywack
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The payment system has been working without issue for a while now and the app loading time has been cut down significantly. Sometimes I am not able to access my acct info in the app because of some type of connection error. It has not become a hindrance yet, however it happens enough that it is annoying. Besides, the issues with accessing my info, I would still recommend this app. It helps more than it doesn't.
9 people found this review helpful