BGE

An Exelon Company

About this app

BGE’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

· Easy sign-in with your fingerprint or “keep me signed in” option
· Effortlessly pay your bill
· Report an outage
· Check your outage status
· View the outage map
· View your bill
· Check your balance
· View your account activity
· Manage your AutoPay and Budget Billing settings
. Report your outage without signing in
· View usage data and trends
· Compare your bills
· View your bill forecast
· Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more
· PeakRewards Device Management

Ratings and reviews

Buggy, crashes constantly, and lacks features that the PC browser site has. This app constantly crashes when you try to make selections or even when you select the main options (eg. Home, Useage, Bill, etc). Some functions like the view energy usage function also doesn't work when it doesn't crash - you click it and all that is shown is a blank screen. Many options work fine for the PC browser site for BGE but crashes or doesn't work for the App. This App was not worth the headache.

UPDATE 8/4/23: This app has been acting up for the past few months. Keeps taking me back to the sign in screen over & over after I sign in with 2 step verification I've been paying my bill every month through the app for a few years now and I'm happy to report that I personally haven't experienced any downtime or maintenance issues to date even after updates as others have reviewed. The app has been extremely easy to use even when I moved. I get notified EVERY month of my billing statement.

It's easy to use and see whatever you need....when it works. It's down for maintenance frequently even though nothing ever changes. Also, don't expect it to give you push notifications. I've been telling BGE for 2 years the app never tells me when my bill is ready or past due even though I go in every few months and turn on notifications. Every time I try to save or update notification settings, it says an error occurred. It does take payment quick and easy though, all they care about.

What's new

Bug fixes and minor enhancements