Pepco

An Exelon Company

About this app

Pepco’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

· Effortlessly view and pay your bill
· Report and check outage status
· View the outage map
· Check balance
· View account activity
· Manage your AutoPay and Budget Billing settings
. Report an outage without signing in
· View usage data, bill forecast and trends
· Compare your bills
· Set alerts for outage status, when your bill is ready, upcoming payment reminders, and more

Ratings and reviews

This app used to be good all around. Now I can pay my bill through the app but the ability to adjust my thermostat is null. When I click ok that option the page doesn't even load. That was one of the main reasons I got the app was to adjust my thermostat without having to get up and physically go to the thermostat to adjust the temperature.

I signed on to this app to program my thermostat. I clicked on each menu at the bottom, but the only real functionality I found was the ability to change my password. It appeared I couldn't even pay my bill. But then I accidentally clicked on the current amount I owe, and that's where I was able to locate the other functions. That is patently ridiculous. The app either needs to alert people to that fact - or better yet - fix it so that the usable page is right in the front.

This app is ok it could be better, much better, it's slow as hell booting up and loading up from page to page. Also I wish it had the same functionalities as the thermostat. Example if the thermostat has any hold on it as in temporary hold or permanent hold you can't adjust the temperature from within the app, you have to go back to the thermostat press run to unlock the hold. Which means if you leave from home and you forget to do that then you just have to come home to a hot or cold house.

What’s new

"We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all."