
Jeff Wolfe
The latest update has added to the numerous problems that the past few updates caused. When I first started using the app it was very nice. You could arrange the cameras for viewing the way that you preferred. With updates, that option went away. Many people complained to no avail. Now, the newest update has stopped the notifications by email. I depend on these when I'm out of town. When I test the email alerts that once worked seamlessly, I get a 400 error message.
134 people found this review helpful

Block Rocks
- Flag inappropriate
- Show review history
it's meh. i cant use it on cellular signal my phone has to be connected through wifi. you can't adjust the camera layout. You can't scroll or swipe to the next camera. It's less intuitive than both the nvr ui and the pc client. Playback sucks because it is difficult to pinpoint events even with a stylus. It eats batteries and heats my phone. It's not great by any means. I have had a 10-cam system since 2021 and just added 7 more. With that, I thought it would be nice to have the app.
6 people found this review helpful

PJ Finster
- Flag inappropriate
- Show review history
Often I open the app and I get duplicate cameras in place of others. so I pull up a camera and it shows me a different one. Very poorly laid out app. The settings are not well laid out. It seems like most of the wording has been written by somebody that English is not their first language. The menus need a lot of work and reorganizing. Very disappointing for how expensive the cameras are. It's hard to find events in recorded footage. push notifications keep turning off. Overpriced garbage.
40 people found this review helpful
Reolink Innovation Limited
December 27, 2022
Dear PJ Finster, thank you for your feedback and for bringing this to our attention. We're so sorry to hear about your less than satisfactory experience. Would you mind giving us more detail about your request and suggestions to our support team? Please contact us at:https://reolink.com/contact-us/, Our support team will offer more help.