Isaac Reynolds
It's a good app, but it is very annoying. It has a pop-up every other second asking if there is an issue to report it. Setting up a router has a long loading time, and on top of that, it just quits out of the process randomly and it ends up taking a million times longer than it should. Router setup isn't always like this but it happening at all is annoying. I will say though besides that it is a very good app for managing your internet and router settings. I'd say once your set up, it is great.
2 people found this review helpful
Charles Aldeman
The router keeps turning on and off, losing my connections and links. I am unable to trace the problem thru Nighthawks control system, and i don't want to become an IT Tech to figure it out. It needs to be more intuitive for the normal consumer. I've invested countless hours trying to figure out the reason for the disconnections over a few years, and the problem always returns. The signal is strong within the house and extended yard, and the incoming provider s signal is 100% by Speedtest.
1 person found this review helpful
Joe Pace
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What happened? Upgraded to a RAX43 from a 7800 that worked flawlessly for many years. After over a year, the RAX43 forgets it has a 5G band, which takes several restarts to get it to remember it has a 5G band. The app is the slowest I've even seen. When controlling devices, the app will lock up and fail to do what it was supposed to do. No updates are available, and it seems to be getting worse. Disappointed with network.
5 people found this review helpful