
chukwunonso
very poor customer service. Over 2 weeks with no response. Neither by email or app.
Sudo Africa, Inc.
March 27, 2026
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at hello@safehavenmfb.com

Yusuf Rabiu
This is a good app. I have used it for some time now. However, many issues need to be fixed. For example, the app won't let me cancel my dollar card because i have a few cents in the card. And I couldn't withdraw the few cents because the app doesn't allow widthdrawal of cents.
1 person found this review helpful

Jacob Jarumi
Added some funds to my account yesterday so I could purchase something in dollar. 1. I couldn't get a Dollar Card. 2. I couldn't pay with the default naira card there. 3. Since yesterday I've been trying to take out the money and it's not working. I've tried everything, even contacted support, and it's taking more than 24 hours to get my funds my funds back. I have a deadline to meet and this is a very terrible first time experience.
2 people found this review helpful
Sudo Africa, Inc.
October 6, 2023
Hi, we'd be happy to see what happened with your account. Please contact us at root@sudo.africa.