![](https://play-lh.googleusercontent.com/a/ACg8ocLalatkKRXf6hePFfK3IvLmiuyc-u32ZwXm-yoCcXE24C5s8A=s32-mo)
Phillip Duke
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I can't seem to report any issues on the app. The app shows that there is a car plugged in at station 1 at ridge at creekside in Roseville and there is no such car there. When I went to plug in my car it shows that it's not charging. I'm currently at the rivergate shopping center in rancho Cordova and it shows on the app that both charging stations are available. Apparently both have cars connected to them at the moment so we are not getting accurate information through the app. :-(
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXkuP3SKopuwZzX-Ez9L-5a5tWt54xr6QtYsqfoIIX-cBue8gA=s32)
David Vu
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App is always presenting inaccurate information. It will perpetually show availability on occupied chargers. The worst part is reporting issues within the app. I would always report these inaccuracies, and the person who is tasked with responding got fed up with my reporting. They respond by email that inaccuracies will happen because: 1) The sensors don't detect a vehicle in the spot. 2) The app needs to sync with the charger and will display correct after a while. This a BS response.
33 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
So far, working as expected. Would like a refresh option to update current charging state. At the moment, an app restart is needed for that. Additionally, there may be times a charger is faulty, but users wouldn't know, since the app will just say that its available. I had reported a faulty charger, and a car later plugged in, and left. The app still showed the charger as available. This is still a useful app to get an idea of Volta charger availability, if you're nearby.
26 people found this review helpful
Volta Industries
May 22, 2019
We appreciate your patience and input. Our software team is working hard to improve the accuracy of the app in order to make information about station availability more reliable. Thank you for choosing Volta!