Zalando – online fashion store

Zalando SE

About this app

Shop the latest trends and get inspiration on the go, anytime. Be the first to find out about sales and special offers - as they happen!

We are Europe’s biggest online retailer - explore clothing, shoes, accessories, sportswear and much more. Our selection of fashion ranges from popular brands to sought-after designer labels. This combined with free returns makes Zalando a one-stop, convenient shopping experience.

••• Style that’s as unique as you •••
- Follow fashion experts to see how they style their outfits
- Follow brands to see more from them first, including new items and collections

••• Get inspired and never miss a trend •••
- Stay up to date with news and trends from fashion experts and brands
- Discover collections and lines from a wide range of designer brands
- Stay up to date with sales, discounts, promotions and discount codes

••• Fashion pieces for every style •••
- Wide range of affordable and designer fashion: trendy dresses, t-shirts, shirts, skirts, jackets, jeans and much more for all occasions
- Selection of the latest shoes from popular brands: sandals, heels, boots, casual shoes, sneakers and many more for women, men and kids
- Fashion accessories for every style: handbags, backpacks, jewelry, hats, scarves, watches, smartwatches, textile masks and more

••• Simple and safe shopping •••
- Free returns so you can try your look on at home first
- A variety of choices and easy ways to pay

••• We love hearing from you •••
- Stay in touch and connect with us on Facebook: facebook.com/zalando
- Show us your unique style on Instagram: instagram.com/zalando
- Get inspired by our must-have collections and trending pieces on Pinterest: pinterest.com/ZalandoUK

Let us know what you think about the App by leaving a review or writing to us at [e-mail]

App permissions
- Identity: Necessary to send you personalized notifications for vouchers, sale alerts and much more.
- Photos/Media/Files: Necessary to load product images faster. Zalando will not have access to your private photos or data.
- Camera: Necessary to use the photo search and barcode scanner functionalities.

You may not use or make any purchases via the Zalando FashionStore App (the “App”) outside of the countries in which Zalando operates and which are presented as choices for you on the App (such countries, the “Permitted Areas”). To make a purchase on the App, you must be physically located within a Permitted Area and provide a delivery address or pickup address and billing address within a Permitted Area. Further, even if you place an order for delivery or pickup in your area, you are prohibited from changing the delivery or pickup address, as well as your billing address, to an address outside of a Permitted Area. By using the App, you expressly agree that no sales via the App are permitted outside of the Permitted Areas and that you will not use or attempt to use the App to make any purchases outside of the Permitted Areas.

ZALANDO MAKES NO REPRESENTATIONS OR WARRANTIES, AND EXPRESSLY DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, THAT THE APP IS APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS OUTSIDE OF THE PERMITTED AREAS. Those who access or use the App from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable local laws and regulations. Unless otherwise explicitly stated, all materials found on the App are solely directed to individuals located in the Permitted Areas.

By using the App, you agree and consent to have your personal data collected, used, transferred to and processed in accordance with the laws of the Permitted Area and our Privacy Notice. If you do not agree to the collection of your data in accordance with the laws of the Permitted Area and our Privacy Notice, you must stop using the App immediately.

Ratings and reviews

I have been a customer for years, consistently using the Plus account and always paying on time. However, it's ridiculous that I can no longer choose my payment method myself, and that I can't pick up my order at the post office, which is really annoying. The app itself has also undergone bad changes, for example, we can no longer filter by brands, and the color filter doesn't work either. I'm going to cancel my premium account and not recommend this app at all.

I ordered the same item 4 times, yes 4 TIMES and each time they withdraw the money from my bank, send me an order confirmation and an invoice and then two minutes later they cancel my order. They keep sending me emails that the item I want is back in stock and when I buy it they cancel the order and I have to wait for the refund. If it happened once or twice I would say it's a coincidence, but four times is just too much.

Using the app for years & it lost a bit quality since they abolished the option to leave reviews. Plus that packages are being delivered in more than one parcel (which was not usual years back). Last point is the delivery time, that has increased much longer than in the early days.

What's new

Hello, shoppers! 🛍️ We continue to develop our app for an improved experience. Our efforts include bug fixes, performance improvements and optimizations to make your shopping experience more seamless and enjoyable. Have fun exploring!