My3 Ireland

2.6
5.69K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Mobile connectivity with My3, your gateway to 24/7 connected living. From managing plan usage and settling bills to exclusive offers, Three Ireland’s official app has you covered.

- Why My3 stands out:
- Instant top-ups for you, your friends, or family.
- Effortless bill payments, with options to schedule direct debit and unlock upgrades.
- Real-time visibility into your plan usage.
- View up to 12 months of past bills and get a breakdown of your bills, including extra charges.
- Direct chat support with our dedicated agents.
- Stay updated on exclusive offers and win tickets to 3Arena and 3Olympia events.
- Dive into a world of connected living with our wide range of lifestyle products.
Updated on
Aug 27, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
5.64K reviews
Paul S
August 13, 2025
Unbelievable. New version, enforced update is no longer compatible with my phone. Don't give me that bs that this is for my security, Three. It is not my fault if your developers are incapable of keeping an app safe on android 10. Unbelievable. No app, no Top-up. Site won't connect either so I've had it. Goodbye Three from a customer for over a decade.
5 people found this review helpful
Three Ireland
August 14, 2025
Hi Paul, thank you for bringing this matter to our attention. We understand its impact and are actively working to provide you with an update asap. We appreciate your patience and understanding as we investigate further. In the mean time you can access all My3 services through My3 web.
Bill Hartland
August 14, 2025
Went to open the app and it said I must now use email only to open not phone number. Eventually managed to open using email and now it only shows mobile broadband details. Phone is now missing from the account. No details of calls, texts,data or balance. Nothing. Uninstalled and reinstalled. Now the app won't open at all still can't add my mobile phone to the account despite being told twice by support that the old account would be removed within 24 hrs and I would then be able to add it.
1 person found this review helpful
Three Ireland
August 11, 2025
Hi Bill, sorry you're facing this issue. To fix the My3 app, go to Settings > Apps > My3 > Storage & Cache, and clear the app data. To view both accounts, open My3, tap the dropdown on the main page to switch between broadband and mobile. If the issue continues, please contact care for assistance - Facebook (Three Ireland) or X (@ThreeCare).
Bruno Ambrozio
August 24, 2025
Terrible UX. Authentication with Google results in "This request does not comply with Google's 'Use secure browsers' policy (...)". Pay with Google Pay doesn't work. Also, attempting to access My3 website from browser when without credits doesn't work. It keeps reloading the home page, so I can only yopup when in a Wi-Fi. It's a really, really bad app and website! (btw - not new, years like that!)
3 people found this review helpful
Three Ireland
August 28, 2025
Hello Bruno, we are sorry to hear about these difficulties you have encountered. If you could please send some additional details to DigiSupport@three.ie & our technical team will be able to investigate further. We look forward to hearing from you.

What’s new

We have updated the My3 app with further optimisation and even more great features

App support

About the developer
THREE IRELAND (HUTCHISON) LIMITED
DigiSupport@three.ie
28/29 SIR JOHN ROGERSON'S QUAY DUBLIN 2 D02EY80 Ireland
+353 83 489 1247

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