CTT - Correios de Portugal

CTT-Correios de Portugal, S.A.

About this app

In the CTT App you can manage your CTT and other operators' deliveries and shipments, pay tolls, take CTT stores digital tickets, among other solutions.

App features:
- Deliveries: manage and change express and mail orders with the chance of following CTT objects and other operators in real time.
- Shipping: create express and mail shipments digitally, with the most convenient shipping and payment options.
- Tolls: check your toll debts, pay with an ATM reference and subscribe online notifications.
- Locky: choose your Locky that is most convenient to receive your orders.
- Digital ticket: take a digital ticket to anticipate going to the CTT Store without having to take a ticket in person.
- Save and Protect: check balances, subscribe and simulate returns of Savings and Treasury Certificates.
- ViaCTT: you can access your ViaCTT mailbox in CTT app.

Ratings and reviews

1) The app is only in Portuguese. No english or other languages available. The app also doesnt allow screenshots, so an Ai translator cant translate because it has no access. I had to use a second phone to translate the page 2) The package is not where the app says it is. My package took 13 Days to get from the sorting facility to its destiny. 3) Change orders were a mess. The app never gave me a confirmation that it accepted the change order so I had to hope

The app is only in Portuguese. No English or other languages available. The app also doesn't allow screenshots, so an Ai translator on my Pixel phone can't translate because it has no access. The support service on the site is not responding. I wrote three complaints - no answer.I installed the application and I can’t ask a support question, it’s not there. The bot will come now. Thank you, we accepted your feedback. although it’s surprising how parcels from Amazon came to my address before

Why do your employees act like they are not paid to do what the do. They are always rude, angry, impatient. They insist you must come downstairs to collect items if you live in a condominium. My order DT411*****7PT was not delivered, yet the employee updated the status that I requested to pick up at a service point. He called me on the phone once, I tried to return d call immediately but he was already gone. I sent a text requesting information on how to collect my item but he is too important

What’s new

Performance improvement and fixes to APP functionalities.