2.0
2.04K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Manage your money anywhere, anytime.

It's smart:

- Check your accounts at a glance with Quick Balance
- See where your money is going with our detailed transaction listing
- Rename and reorder your accounts to suit your style
- Easily view your statements and interest advice to make tax time a breeze
- Ongoing accessibility enhancements for users with a vision impairment.


It's simple:

- Make payments in seconds using Osko®
- Transfer between your accounts and make payments with BPAY® or Pay Anyone
- Set up future dated or recurring payments
- Upload your eligible cards to digital wallet and enjoy the convenience of Google Pay™
- Create a PayID to make receiving money even easier
- Manage your repayments for eligible home loans
- Open an account online in minutes.


It's secure:

- Log on securely using your fingerprint or passcode
- Change your passcode
- Manage your payment limits
- Choose or change your card PIN
- Report lost or stolen cards
- Update your contact details
- Manage your profile on other devices
- Send and receive secure mail.


® Registered to BPAY Pty Ltd ABN 69 079 137 518

Google and Google Pay are trademarks of Google LLC.

Normal data, messaging and call charges apply.

You should read the Terms and Conditions applicable to your account/s and Newcastle Permanent’s internet banking and banking app service, at newcastlepermanent.com.au/terms-and-conditions, and consider if this service is appropriate for you prior to making a decision to acquire or use the app. Your use of the app is subject to your agreement with the Licence Agreement and Terms and Conditions for Android Devices.

©2023 Newcastle Permanent, part of Newcastle Greater Mutual Group Ltd
ACN 087 651 992 | AFSL /Australian Credit Licence 238273
Updated on
29 Aug 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.0
1.92K reviews
Michael Hughes
25 June 2025
The "Customise" buttons are different and it makes things more difficult than they need to be...The Customise button before logging in is to decide which (only 5??) accounts you want shown.... After logging in the Customise button is to move the placement order of each account... To edit the accounts I want shown I have to log out, press "Customise" and log back in.
Mick Fawkner
17 July 2022
Almost never able to log into the app. Usually says unavailable at this time. The website also has similar issues of being unable to access the logon screen. Seldom a problem with our other banking services. This has been happening so often over the last few months we're seriously considering ditching this mob and putting our money into a bank with a more reliable way of conducting regular banking.
2 people found this review helpful
Newcastle Greater Mutual Group Ltd
16 November 2022
Hi Mick, sorry for the trouble you are experiencing with our app and internet banking services. We believe we have resolved a network issue that was causing the problem you are describing. We have also released an app update, 3.7.1, to address connection issues. Email us at enquiries@newcastlepermanent.com.au if it is still not working.
Loganpropodcast
31 March 2025
good app. I wish it had a function for people to tap pay like the westpac app, would be great to run a business with payments directly through the app with a tap and go function for customers.
2 people found this review helpful
Newcastle Greater Mutual Group Ltd
16 May 2025
Hi Loganpropodcast, Thanks for your feedback, we continue to develop new features to benefit our customers and will add your feedback to our list. Cheers, Your Newcastle Permanent Digital Team.

App support

Phone number
+61249076501
About the developer
NEWCASTLE GREATER MUTUAL GROUP LTD
digitalproduct@ngmgroup.com.au
307 King St Newcastle NSW 2300 Australia
+61 2 4927 4288

Similar apps