Brompton Bike Hire

Absolute Design

About this app

The compact folding bike in lockers across the nation.

Available from over 70 lockers (and more on the way) in train stations, near public buildings and places of work. Pick up at one location, drop off wherever you choose. Hire for 24-hours. Keep it as long as you need.
All for just £5 a day.

Get that Brompton feeling for a day, a week or more. Just download the app, hire, and ride.

Ratings and reviews

Excellent bikes. Customer service are *usually* very patient and understanding. Of course, they'd have to be. Your experience will depend on whether your journey starts and ends near docks that they bother to maintain. Since 2020, nearly every hire at the Whittington dock has required a lengthy support call. Matters have not improved since then, the final straw being advised to collect a bike before 8am, in the hope that the dock *might* have power. Too unreliable to be useful or to trust.

Loved the bike, so much so I'm pretty set on buying one. Condition was decent for a rental. However the app is clunky and didn't register that I took the bike out, so I ended up having to call the "emergency" hotline to return it. The cs member I spoke to seemed quite annoyed to have to deal with me and was quite condescending, acting like I was at fault despite it being obvious that the system was glitched. Great concept, poor execution.

I saw all the 1-star reviews but figured I'm good with technology so can make it work. Don't make this mistake! The app is dreadful and then the hire itself didn't work. The support line was closed at 12:30 on a Wednesday!?!? And the live chat never responded. Two links (forgot password and can't find QR code links) both direct to websites which no longer exist.