A Google user
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This is the most disappointing thing about getting a Bitdefender subscription. Everything else seems to be really good, but evidently parent controls are an after thought.. The app on my kids device blocks everything regardless if it has permission to be used. I wish this was more like XBOX, that a painless process to give access to a specific app/game..I was really looking forward to the location alerts that would have been helpful..as it stands I had to uninstall the app, to get anything to work.
25 people found this review helpful
Bitdefender
25 September 2018
Hi! We are sorry for any inconvenience you have experienced with the app and we would appreciate if you could send us your feedback at bdparental@bitdefender.com.
Sally Horobin
Do NOT use for parental controls too many bugs. Would give negative stars if possible. Unable to track, data doesn't show latest location for several hours st a time. Unable to block access to phone every time it's needed. Insecure controls due to browser use. Please do not consider this app if you want your child to remain SAFE
1 person found this review helpful
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at bms@bitdefender.com. Thank you.
Rabbit
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The updated app removes the ability to block apps, specifically "google play". The filtering is poor, blocks kid friendly content! It is now completely useless. To make matters worse... you can only access the controls via a browser...the app for parents has been removed from the Central app. The remaining functionality you can get for free on many apps including Google 's family link. Why bother installing bloatware on your kids phone??
4 people found this review helpful
Thanks for your feedback. We’d like to know the details of the problem you mentioned. Please send the details or screenshot to bms@bitdefender.com. We'll pass it along to our development team and see if there is any way we can improve it.