Jessica Y
This app just doesn't work for me. I couldn't even get past the set up phase. Sometimes when I press login it does nothing, even though I know it's the correct password because other times it does work. Also it wants to use your location to setup a home location, but once it found my location I clicked on it and it just said that it could not set up the home.
5 people found this review helpful
Arcelik A.Ş.
28 October 2022
Hello. We would like to help if you can send us your phone number, your e-mail address information you use in the HomeWhiz application and the details of the subject with the specially defined number G28102022-2348 so that we can examine the situation you are experiencing.
A Google user
Found and connected to our dishwasher (DWT81900) on first try. Very useful for being able to visually see (and change) all the settings. The only drawback is that you can't really do anything with the dishwasher unless you first press the Remote Start button, and once the dishwasher door is opened that resets the functionality and you have to press the button again to re-enable it. Would be nice if there was a way to allow Remote Start capability all the time.
2 people found this review helpful
Arcelik A.Ş.
9 February 2020
Hi Garrett,Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our R&D, in order to provide better products.
Mumtaz Yayan
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Setup was not easy but after making the wifi settings it worked seamlessly for my ac unit. I have an Arcelik AC in my office. When I am about to leave home, I set the right temperature from the app and voila the magic happens. Then, when I arrive my office the temprature is the same as my home like I never left home. I took one star off just because the app used to give electricity consumption and they removed that function which was very useful. I broke another star after the unrelated response
4 people found this review helpful
Arcelik A.Ş.
21 February 2021
Dear Mumtaz, we are sorry for the experience you have had. We would like to examine the situation you are facing. To give support in your local language by our local after sales teams, would you please share the details of the subject and your HomeWhiz e-mail address via Contact form under “Support Center” option in the application. Thank you.