Dwayne
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Water leak sensor is wet and this app isn't registering it. I've had it for about a year and it says the battery is at 100%. I also have 2 smart lights that are apparently offline. The last device I have connected is a smoke detector. It seems to be working but I don't trust it. The water sensor and smarknalarm are critical sensors in anyones home and they SHOULD be working flawlessly. This is a safety issue. This app doesn't work right. Total garbage.
7 people found this review helpful
Tuya Smart Inc.
August 27, 2024
Dear user, sorry for the inconvenience. Please send the video of the issue, device id and your APP account to app_service@tuya.com. And please upload the APP log in the APP after recording the video.(me→settings→about→upload log) and please attach a screenshot of this comment to us. Thank you for your understanding and support.
Saidalokhon Saidalimov
Overall, I am very satisfied with this application, but I wish they would add some improvements such as the group device list. I have multiple thermometers and lights, and they are all present in one list, and I need to scroll all the way down to get one bunch and scroll all the way up to get another bunch. I would like to have 2 groups on top instead.
11 people found this review helpful