
Donald Wambolt
We just bought 2 of these. 1 for the front and 1 for the back. Had lots of trouble to getting either one up running. So called for technical support. Had us up and going on the backdoor with in minutes. Seemed ok so tried to set up the other one with my wife's phone. Would not set up after several times with no luck. So then check the one we had set up and then it would not work. Then noticed it went off line. Tried numerous times to get back on line and would come back up that was yesterday.
16 people found this review helpful

Britney Thompson
- Flag inappropriate
- Show review history
I bought this hoping to be able to use it regularly but when someone actually pushes the button to ring the doorbell it will never load on my phone, so I can never see who's at the doorbell. By the time it actually does load it has timed out and closes out the screen. If you do not pay for cloud service or put in a memory card, you have no record of anything. Junkie foreign thing never wants to load or work. Very frustrating. My network is stable and my signal is strong.
27 people found this review helpful
Dear user, we apologize for the inconvenience caused to you. Please make sure your network is stable and the signal is strong. In order to better solve your problem, please send your question to app_service@tuya.com, we will reply to you as soon as possible. Thank you for your support and understanding.

VADY 6
Keeps losing connection with device. Always have to reset it. If it gets stuck, it can't just resume cleaning. You have to reset the wifi connection. Also, the map management function does not work well. It doesn't keep the same map. It always resets and doesn't use your saved map. Very frustrating!
19 people found this review helpful