Joe Sweere
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Attempted to sign up then login. Got signed up after several failed attempts to scan my ID. Was forced to go login again and keep getting a pop-up telling me "Unable to load Login Page" - finally got in though. The service calls in the app seem to work extremely slowly. Input fields on sign up wouldn't properly map auto-fill data from the OS to the proper fields. Has potential to be useful, but seems to have stability issues - Pixel 7 Pro - Android 14 - WiFi - app version V10.6, b1012
State of Colorado - Governor's Office of IT
2 October 2024
Hi Joe, thank you for your detailed account of this interaction. We are looking into this and appreciate your feedback. If you have additional details to add, please contact our customer support team at https://mycolorado.gov/customer-support. Thanks.
John Semple
I've had my new car registered for about six weeks now, but when trying to enter it under Vehicle Registrations it says "Invalid vehicle details, try again with valid details." Those are the only details I've got! Tried calling the help line that it says is open every day but gave up after no one answering after like 20 minutes. Otherwise, the app is pretty cool, though I've never had a need to use it.
State of Colorado - Governor's Office of IT
2 July 2024
Hi John, we are so sorry for the inconvenience and would like to hear more about your experience. Please navigate to this page: https://mycolorado.gov/customer-support and click on Customer Support Request Form. There, please input additional details about your vehicle registration and add information about your customer support experience. Thanks!
Chez G
Just wondering what the point of adding my fingerprint is if I have to enter my password every time anyway. And then to change password you have to verify 3+times before you can finally access your stuff. I understand the need for security but this is ridiculous and unnecessary. It shouldn't take me 10 minutes to login to an app. Definitely useless.
14 people found this review helpful
State of Colorado - Governor's Office of IT
27 June 2024
Hi Chez, we are very sorry for any inconvenience this may have caused. We'd like to gather more feedback from you on how we can improve. If you have some time, please contact our customer support team at https://mycolorado.gov/customer-support so we can chat further. Thanks!