S. S.
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Extremely bad user User interface & entering credit card details not working. Customer service doesn't care. I sent a screenshot & I only get absurd replies, only copy paste. Always great to see where EU funds get wasted. The alternative website for 1 direct purchase is bad enough. Not safe & not practical to enter each time credit card details at a tram stop. Well done, lol, abandoning ticket machines without a working solution. What are people without phone or empty accu supposed to do?
2 people found this review helpful
Lu Lule
The User Interface was better before. The new UI made it ridiculously difficult to purchase a ticket, see how much tickets are left or validate a ticket and show it to the bus driver. Most of the screen on the app is dedicated to a useless big map whereas the useful buttons are pushed away to the bottom of the screen or shown as kind of notifications.
13 people found this review helpful
Jens Plonka
Hey, this is a German tourist and for German standards this is quite a fine app - download, put in your credit card details and buy tickets. Ok, it's not a judgement about the app, but the pricing system works quite well if you are a dumb tourist: very reasonable pricing of the tickets, easy to understand. Potential for improvements I see: (a) A better map that shows the network. (B) Integration with Palavas...(C) no buggy notification to get your free pass when you open the app...