TAXA 4x35 (taxi booking)

Taxa 4x35

About this app

Easy taxi booking in the greater capital area - including Copenhagen City, Copenhagen Airport (CPH), Roskilde, Hillerød and Fredensborg.

With approx. 1,000 cars the average waiting time is 5 minutes in Copenhagen. More than 50% of our fleet are zero-emission electric cars.


>> HOW TO USE THE APP

1) See the expected waiting time:
Open the app – the first thing you will see is the expected waiting time based on your current location.

2) Calculate your price:
Insert a pickup and a destination address to get a fixed price offer instantly. You may then choose whether to book at a fixed price or to drive on meter rates.

3) Choose fixed price or meter rates:
When booking at a fixed price you avoid worrying about unexpected traffic changes, traffic congestion etc. that prolong your ride and thus increase the price. With a fixed price you know the price in advance, no matter the unexpected delays in traffic that may occur.

4) Payment:
We recommend payment from inside the app using a credit card or MobilePay. This enables you to get straight on with your everyday when arriving to your destination, instead of waiting for credit card terminals inside the car. As an alternative, you may also choose to pay inside the car by Apple Pay, Google Pay or with cash.

5) Rate your ride:
Completing your ride, we encourage you to rate your experience with us. Thank you.


>> OTHER BENEFITS WHEN USING THE TAXI APP

- Follow your taxi approaching while you wait
- Wish for a Zero Emission car
- Get receipts by e-mail
- Earn loyalty discount on 9 trips and use your discount on your trip number 10
- Access your history of taxi rides
- Get a company account and avoid payment in the car


>> HIGHEST SERVICE STANDARD

All chauffeurs at TAXA 4x35 needs to comply with the corporate service quality standards. That include mandatory day courses with a final exam – a unique requirement among the taxi suppliers in Denmark. Furthermore, all working chauffeurs has to meet the minimum required average customer rating of 4.7 out of 5 stars. By means of mystery-shopping we are continuously doing sample controls throughout each year.
We acknowledge that our service quality standards are the essential reason we are able to serve our customers the best service. That is why TAXA only receives 0.05% complaints on 10,000 daily rides!


>> GOT A QUESTION OR FEEDBACK FOR US?

We would love to hear from you. Please contact us at taxa.dk/en/customer-service/contact/

Ratings and reviews

Tried booking a taxi ahead of time for 5-8 people, but app would not book it complaining that I needed more than 5 people even though I had selected more than 5. When selecting a more than 4 person vehicle, it throws an error. Edit 15-June: Worked fine when requesting 3-4 person car ASAP ride. Just won't work with Android for larger vehicle. Had to call Taxa to book that even though app shows option for them.

Not a good app. Installed it to nook 15 hours in advance. The booking page at the end does not show that it is really approved which caused me to try again. Then I had two bookings and the "Cancel" option seems to do nothing and I still had two bookings. And getting through to them on phone just ends the calls.

Does the job, but buggy. 60% of the time it works every time. 😂 Recently, some addresses for pickup point were wrong, so check that. Also, they could reaaaaaaally use fuzzy search in the address field! Unless you write the exact address in th exact format, it can't find it. There's hugs everywhere generally, this morning the "rate your trip" button didn't work. When it works, it gets the job done.

What's new

We are continuously working to improve our app. In this version, we have fixed a bug that previously caused issues with adding payments cards.