I don't have any problem with the service, except the WiFi is limited but it doesn't matter. The real problem is when ever I wanted to buy ticket using my cellphone I don't see the option quick payment or in German sofort uwerwisung or something.
Extremely poor service! It has now become a habit for flixbus buses to turn up very late, even as late as 2 hours at odd times like midnight. If you don't value your customers and their time, you guys are going to be in deep trouble soon. With competitors like DB and Hello bus giving extremely good service to their customers in a market where the switching cost for a customer is negligible, you guys should really focus on giving a better experience to the travelers, or they will move on to other buses as soon as they grow as big as you guys. Good luck folks.
I don't care about this app, the problem is right now with the bus driver of my trip, Nuremberg-Heidelberg 18:30 on 28 June 2017. First I want to request to flixbus to CHECK very well which kind of people are you hiring as your bus drivers, because this one was very rude, when we ask something to him he wasn't able to respond because he doesn't speak English and this is not the problem, the real trouble happened when after one kind German women help us he started to complain in front of everyone about the foreigners (obviously in german), and the next was that a discussion started because with his stupid comments he made everyone feel annoyed and uncomfortable and of course a lot of people replied because most of us were foreigners. Please check the mental health of your bus drivers next time, this is not a game, is even about safety because this guy was crazy.
Crashes and charges me without delivering tickets at all. Have to go through a process to get my money back now.
Unbelievably poor service. Our bus didn't even turn up, a friends bus was an hour late making him miss his flight. Don't use if you have a tight schedule...
Most terrible experience with this company. If you have option choice other company. Rude and careless service. Left items on the bus will be considered lost forever. No promised internet or working power outlet.
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