So unreliable it hurts your health and money I used flixbus 3-4 times. 1x within Germany, twice between Vienna and Budapest and an attempted 4th time from Vie to Bud. Every single time the busses were insanely late (around 3 hours) and my schedule completely screwed. The last time however I ran late to the bus, called flixbus customer service to ask if they can ask the bus to wait 5 min. They said they had no idea who was operating the bus, how to reach them, and who else I could call. Was 3 min late to the bus stop - missed it & my flight. Avoid!!
Very customer friendly Being delayed by other company I could easly change my booked bus into a later one. Without any extra cost! Easy and just awesome!
The Best there is Very easily accessible interface and makes booking lot more fun and easier.
Payment troubles Sometimes I cannot use my EC card which is the suitable option for me to pay and sometimes it works... Even though I like the app very much
Money paid but ticket not received! Update : money returned I have booked via the app a ticket but it showed me an error and didn't not gave me a ticket after money was charged. BUT directly due to the fast reply from the app review here, the money problem was solved and money was returned. Raised from 1 to 4 stars. Not 5 cause I am still afraid to book next ticket so I won't have the same error. Good job with fast customer service though.
Great Service! Easy, Cheap and Comfortable travel.
All cities are now listed in the english language and additionally we have added even more popular European cities to our bus network. Furthermore you now have the option to delete expired tickets from your ticket overview. Many thanks for all your feedback, which you can always send to firstname.lastname@example.org - we are looking forward to hearing from you!