nothing to do with the app I forgot my wallet in the bus and they didn't check it after arriving the final station. I don't think I ask too much, if I say, please check de bus before and after you leave. It's beige and lay just on the seat, so you must have seen it. Now all my cash I just got to buy a christmas present is gone (150 euros) and I'm a student it really is a lot of money to me. I hope you do improve your services concerned that. Sadly for me it's too late now.
Payment Failure It says "Cannot connect to payment provider. Please try again." for several times. We have been trying to buy tickets for 2 consecutive days trying to figure out how to avail tickets from London to Lille. We tried both credit and debit card but it really didnt go through.
Aggravating.. The app won't let me pay via Paypal. A new Paypal browser window is opened again and again whenever I want to finalize a purchase, even though I fill in all of the blank spots and accept terms and agreements. A friend of mine has the same problem. The user interface is nice and handy when trying to access tickets of upcoming trips but whats the use if I can't properly purchase a ticket in the app the way I choose to.
Some of the staffs are unreliable, i was misinformed and i missed my bus at d end of d day and nothing could ne done about it ...too bad How unreliable ur staffs are, i asked one of ur staff abt where i can take a bus to my destination, he told me d wrong stallo, at d end of the day i missed my bus, i have absolutely no money with me, this was supposed to be my second time of taking your bus, the staff are not understanding at all, now i have to stay here, am new here for christ sake, i had to get another ticket
Delay and also payment issue Two time and delay not 20 30 or one hours thats more then 5 hours and in cold -3 how you can wait and try to call 4 five time but hold hold for 6 7 10mints and nobody answer before i can book with my debit card but now they are asking for paypal and visa or master if someone do have then what they will do so there for worse problem even i faced today and next time will never book and again for myself and even will stop all my friend i always book for me and for my many friends but now i am so sorry
Payment failure I tray to buy a ticket it said several times tray again I tray moor than 20 time it doesn't work before was good I don't know what happened now
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