MyTelkomsel - Buy Package

Telkomsel

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About this app

NEWNESS IN STYLE
Welcome to the new MyTelkomsel dashboard.
Your Homepage is simpler, organized, and focused—like a red carpet, intuitively scrolling you down from one feature to another.

Various packages, credit, entertainment, and your favorite digital products are still sitting on the app as usual—we just make your experience feel brand new and spark up your digital lifestyle!

SMOOTH SHOPPING EXPERIENCE
Are you Telkomsel cellular, IndiHome, or Orbit? No prob.
Even the login phase is so convenient, that you can use all of your Telkomsel number, IndiHome, or Orbit to log in.

Even with our wide product variety, you’ll easily find each shop category from
PraBayar, Halo, IndiHome, and Orbit by using our new switcher.

In the “For You” section, you can find recommended packages personalized for your needs. We also have a “Flash Sale” section you can look forward to because many attractive offers are waiting for you!

Package recommendations are still here—and they’re even easier to explore based on your needs. You can also pick the right package based on the sub-categories such as Digital Hub, Movies, Games, Music, and Study/Work.

IndiHome users can see account details such as billing, transaction history, active package, and buy Add-Ons. Signing up for a new IndiHome is only 3 steps away too!

For Orbit users, you can activate Orbit packages easily. We also have a feature to help you when you forget your own Orbit number. You can also manage your modem from the app.

Be a real angel and use our Auto Gift feature. Buy and send a package for your special people automatically every month!

DIGITAL LIFESTYLE: AUTO ON

Got your basic things covered? It’s time to explore the new Lifestyle feature, then! We have Entertainment and Commerce sections for you to play around.

In ENTERTAINMENT section, we have video content highlights freshly curated for you.
Don’t forget to navigate other entertainment categories as well:

VIDEO – Watch fun movies, series, latest trailers, short videos, and live streaming. AUDIO – Check our recommended playlist to keep vibing with hype music and inspirational podcasts.

GAMES – Killing time can be fun by playing mini games or completing your missions in Jelajah Nusantara and Stamp Berhadiah. You can even get rewards afterward. ARTICLES – Update your fad and scoop by reading various articles based on your favorite topics.

Next, meet the COMMERCE feature. This is where you pay essential bills such as electricity, water, flight tickets, hotel, and more. Take note that we’re also bringing live shopping from TShop, Tokopedia, Traveloka, and so on! Experience a fun telco product live shopping along with the perks.

CUSTOM THEMED DASHBOARD

Let's spice up your app experience! Get in on the action with our exclusive collab package featuring your favorite idol. Customize your dashboard theme with their unique design. MyTelkomsel gets even cooler with your idol front and center on the header, icon, and splash screen.

HALO CUSTOMER BENEFITS

Special for postpaid customers—check the special page to claim Halo+ benefits and find the digital bundling products you want. And now, Halo Corporate customers can also buy packages.

ASK VERO!

Need assistance or have questions about Telkomsel products? Veronika the virtual assistant is ready to be your support system. With a more realistic look, Vero is more like a friend who understands your questions and offers the solution you need.

READY TO EXPLORE?

MyTelkomsel is optimized for smartphones, not tablets, and requires Android 7.0 (Nougat) and above. If you need quick help, access https://tsel.me/FAQ. Send us suggestions via email to [e-mail] or our official social media accounts.

Ratings and reviews

The app is getting worse due to many unnecessary buttons and menus. The app is too heavy, difficult to view transaction history, especially when accessing postpaid billing. I use two numbers (prepaid and postpaid), and so far, I feel very uncomfortable with the service, especially with postpaid. I am still sticking with this app and my tsel number because I have been using it for more than 10 years. However, I am very disappointed with the app right now because it is not user-friendly.

The app feels really heavy every time I open it, and navigating between menus is slow, mostly because of the excessive animations. Also, the features aren't as straightforward as I'd hoped; they don't always align with what I need. Plus, there's way too much promotion cluttering things. But the most frustrating part is having to go through verification every time I get logged out—it's super inconvenient.

This app is getting worse and worse with each updates. Each updates always clear all previous logins, and have to relogin again. Logging in always fail at least once. The UI often just shows loading and loading. The UI/UX navigation is very much based on guessing of where it goes, very unfriendly and confusing. Unfortunately I can't give zero or lesser star for what this app is really worth.

What's new

Update 8.3: Packed with Surprises

Login Once, All Connected
Simplify your experience with a single login for all services.

Prestige Benefit
Unlock special treatment and exclusive rewards for the Most Loyal!

Claim Rewards Effortlessly
Redeem Poin for vouchers on dining, health, beauty, and entertainment.

Check Bills in One Place
Check and pay all your bills faster and more conveniently.

Find Everything Easily
Effortlessly discover content, offers, and entertainment with the search feature.