Travelio: Apartment & House

3.7
43.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Are you looking for an apartment unit to rent? Book minimum of 2 months at Travelio and get the chance to win Wuling Air EV! Find out more on Travelio app!

Why Rent at Travelio?
• Immediate check-in within 2 hours after booking
• Property showing without additional fees for 4 months rentals or longer
• More than 18,000 properties available in 16 cities

Various Choices of Property
• Apartments with thematic interiors design at #LioStay units
• Living in a hotel starting from Rp3 million/month with #Hotel Residence
• Rent minimalist house at #TravelioRealty

Get Cheaper Price with Various Promos
Get discounts up to IDR 150K for daily rentals, IDR 2 million for monthly rentals, IDR 10 million for yearly rentals on selected properties.

Flexible Payment Methods
Rent yearly, pay monthly without a credit card.

Customer Service 18 Hours
Operating hours from 07.00 to 01.00 WIB. If you encounter any issues, please contact 021 3952 4523 (Phone), +62 85179939341 (WhatsApp), hello@travelio.com (Email), or via "Talk to Us" feature on Travelio app for faster response.

Join Travelio Property Management
Own vacant apartments or houses? Register your property to Travelio Property Management and get monthly passive income!

PT. Horizon Internusa Persada
Jl. Ir. H. Juanda III, 20, Kebon Kelapa, Gambir, Kota Adm. Jakarta Pusat, DKI Jakarta 10120
Updated on
30 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages, App activity and App info and performance
This app may collect these data types
Personal info, Financial info and 2 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.7
43.1K reviews
Lodewijk Wensveen
4 June 2024
Apparently they block all foreign credit cards. They will have to whitelist your credit card which they say takes 24 hours, but that's not the case. Really disappointed by this. The customer service is very hard to communicate with, and half the time their responses make no sense. Even if you rent a brand new apartment for 1 month, there's no way to get wifi, which is simply bizarre in 2024. I would recommend people to never use this app and use something else.
1 person found this review helpful
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Travelio.com
2 June 2024
Dear Sir, If you want to use a credit card outside of the country listed on our website or application, we have to make an application to a third party so that your payment can be accepted. If you have further problems, contact Travelio's customer care number at +622139524523 or Travelio's WhatsApp at 62851-7993-9341. -sh
Santa Yosepa
24 April 2024
I recommend you to uninstall this application since it has a very poor system and useless. They make it complicated to use than other apps. It was my first time using travelio and had a horrible experience. This app is required to install so that the customer can get communicated more easily and connect to the roomboy. However, it didn't happen as it is described. One more, pls respond all the customers feedback and have immediate improvement. Your sorry works nothing.
32 people found this review helpful
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Travelio.com
24 April 2024
Hello Santa Yosepa, we apologize for the inconvenience you have experienced. We really appreciate your feedback as it serves as a reference for Travelio to always provide the best service at all times, to connect with you please contact our Customer Service at (021) 39 524 523 or 0851 7993 9341 (Whatsapp) -at
Michael Oesman
12 June 2024
Totally bad experience, the worker say he need my phone to check in and automatically put 5 stars to my booking even before i see the room Never use this apps again Additional, staff didnt give me modem for internet and still charge it. To refund, i need to contact cs. Cs very slow response and not helpful at all. Tell u guys never use this apps.
1 person found this review helpful
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Travelio.com
12 June 2024
Dear. Michael Oesman, we apologize if you feel that Travelio's service is still not optimal. We checked your problem in the handling of our team and have also connected with our team through the Travelio application live chat. If you still have questions, please contact us at +622139524523 and Travelio whatsapp number 62851-7993-9341-sh

What's new

Add building tab on search result
Enhance autocomplete result
Squash bugs