TrustedHousesitters

TrustedHousesitters Ltd

About this app

The TrustedHousesitters app is here for every step of your house and pet sitting journey, from choosing your sitter or finding a sit to saving your favourites and connecting on the go.

EXPLORE AND SAVE
Browse thousands of worldwide sits and meet our community of pet-loving sitters. Save your favourite listings and profiles.

GET STARTED
Create your free account or buy your plan to start your journey as a member.

DASHBOARD
Manage your past, present, and upcoming sits and view your profile or listing.

NEW SEARCH FILTERS
Finding your ideal sit or sitter is faster and easier than ever. Sitters can use brand new search filters including wifi access, car included and home type.

SAVED SEARCH AND ALERTS
Create your own saved searches for sits in your top locations, with your preferred dates and pet types and get alerted every time a matching sit becomes available.

NEW AND IMPROVED MESSAGING
Easily connect with other members on the go. Never miss a moment - send and receive photos within the message thread.

GROW YOUR PACK
Met a fellow pet-lover on your travels? Easily share your referral code and earn free membership months everywhere you go.

Ratings and reviews

After paying over $130, I'm realizing that alerts from saved searches, are being throttled and delayed. Multiple times I get a notification telling me of a new sit based on the alerts I have set up, only to click on it immediately, and find that the sit is "reviewing applications", which means they already have four applications. If I was not outside my trial period, I would get my money back. All this company cares about is upselling, rather than just charging one fee for everybody.

It's a great idea and service, but the app is so terrible. It's sluggish, eats your phone memory, and the user experience is horrible (e.g. your current session dissapears when you switch between apps, the map is unresponsive and its interactions are not intuitive, the interface is confusing and not user friendly). Please hire some engineers and designers if you want to keep your users.

INCREDIBLY difficult to use. The site map is awful. I rarely find what I'm looking for. The clickable areas aren't clear; I go around clicking every place on the screen. Can't see a simple list of all the applicants on one page to compare. Cant see where I've reviewed applicants yes/maybe/no on the website. Seems like the sync for messages sent/ received happens twice a day. Basically the app is worthless. Not made for hosts that use it 5-6 times a year. I recommend the platform though.

What's new

We release changes to the TrustedHousesitters app as often as possible, to help keep the experience smooth and reliable for our users.

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