PingID

Ping Identity Corporation

About this app

The PingID® mobile app is a user-friendly solution designed to improve the security of logins and verify an end user’s identity. This app provides mission-critical security features for administrators and offers offline support when a device lacks a signal. The PingID mobile app is designed for use with PingOne®, PingFederate®, and PingOne Verify®. Before installing this app, please confirm that your company or organization has licensed the use of PingID or PingOne Verify. For further details, please contact your administrator or Ping Identity support.

Ratings and reviews

Awful, just absolute garbage. Ever since the recent update, the swipe prompt fails to load, authentication times out and I'm I'm locked out of email. This is the worst app in existence. It's painfully unfriendly to install and pair and once you finally get it, it fails to prompt for a swipe so I can't connect regardless. I'm forced to use this to access work email, but since it refuses to work, I have no access at all. I'd give zero stars if possible.

Initially, I didn't mind being forced to use it by my work. Relatively easy setup, even for the old folks, and they quickly got used to having to hit a button on their phone when logging into systems. However, having no ability to change what phone I'm using built into the app is just bad design. I'm at work right now on a Saturday, unable to log in due to getting a new phone last night, and the people in my company I'm supposed to contact to reset everything don't work Saturdays. Poor design.

The recent update contains UI options that are baffling at best, actively harmful at worst. The new push notifications where you were prompted to "Authorize" or "Decline" have changed to "Yes" and "No" where you have to tap the word specifically. It makes the login experience needlessly tedious and precise to tap such small words for your actions.

What's new

Improvements to security, performance, and reliability.