nib Health

nib Health

About this app

Claim on the app, access health services online and enjoy rewards and discounts.

Manage your policy with the nib App:
• Claim in a snap with easy photo claiming
• Explore nib Rewards for everyday savings and more
• Check your Extras to see how much you’ve got left to claim
• Search our healthcare networks to get the best value from your cover
• Manage your cover and update personal details
• Get help from nibby with online chat

Plus, enjoy our new Health tab on the nib App:
• Try our HealthCheck and skin assessment to receive personalised insights
• Access GP telehealth, prescriptions to your door and medical certificates
• Find Health Management Programs that support eligible members for specific health conditions

Download the nib App now for the quickest and easiest way to keep track of your cover, wherever you are.

Ratings and reviews

I'd like to say that it's a silky user experience, but it's quite clunky. Multiple validation codes, set up biometric login twice, update app , forced logout, stuck on an Empty Basket screen, 15 min of frigging around just to work out if I had any rewards points to roll-over by 20 October. I didn't. Identity verification is one of the great challenges of our times but I had to prove who I am 4 or 5 times here, just to check my rewards points.

App is so complicated to use between different members. The main page MUST display the basic information like membership numbers and policy holder numbers that is ease of access instead of going through different clicks.. Try and copy the simplicity of BUPA ..

Every time I use this app I need to re-enter my e-mail address to receive a code which then I need to enter to gain access to my account which returns me to entering my e-mail address again, I end up going to the web site to make claims and check my cover instead. Why are my access details not kept when accessing the app?

What's new

We make regular updates to the nib App to continually improve your experience as a member. In this release, we’ve been busy bringing you performance improvements and bug fixes.