Service NSW

3.8
30.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The official Service NSW app, making it easier to access government services.

Digital licences and credentials
Access the following digital licences and credentials, with more to come:
• Driver Licence
• RSA/RCG Competency Card
• Working with Children Check
• Recreational Fishing Licence
• Boat Driver Licence

Vouchers
Apply for and use vouchers:
• Active Kids / Creative Kids
• First Lap
• Before and After School Care

QR Code Check-in
• Quick, contactless check in for school visitors
• Point your device camera at a Service NSW QR Code to get started
• Save your details for a faster check in next time
• COVID Safe Check-in is no longer available and contact tracing has been discontinued.

Useful tools and services
• Verify a Digital Driver Licence via our licence checker
• Check or renew a registration
• Sign into licensed venues
• COVID-19 and Flu information

Fines and demerits
• View and pay your traffic fines
• View your demerits

Tell us what you think
• Help us help you! We’re always working on a better, stronger, faster app
• Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
Updated on
Jun 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
29.6K reviews
Steve N
June 22, 2024
Every time I have had to do anything with Service NSW it's always been super easy. The staff are always friendly, helpful and efficient. And they always seem to get the issue sorted or can point you in the right direction if unable to help you there. The banks, telcos etc could learn a lot from how this organisation is run.
6 people found this review helpful
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Reece Hayes
June 23, 2024
Garbage app. Ever since they introduced 2 factor authentication I haven't been able to access. Try to login via the app and it asks me to use a code that's been sent to my app. How can I use a code sent to the app when I'm trying to log into the app. No alternative method to login other then calling or visiting in person. Beyond ridiculous
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Mark Schroeder
June 17, 2024
Rubbish I've selected claim toll rebate. It sends a notification to my phone which tells me to tap on the notification and then just takes me back to page I started on. Tried many times and just endlessly looped to same page again!
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Service NSW
June 20, 2024
Hi Mark, we apologise for any inconvenience caused by this issue. If you could email us at mobileapp@service.nsw.gov.au, we would be happy to investigate this for you. Thank you.

What's new

Thanks for using the Service NSW mobile app! We used your feedback to make these improvements.