Muhammed Rafeek
I wanted to register a complaint against Du, I downloaded the app but unable to register or link account with UAE pass. When Tey to link with UAE pass, I was not getting OTP, tried many times. When tried to create new account, the app doesn't go to next level even after pressing on continue button. Such a waste of time.
4 people found this review helpful
Telecom and Digital Govt Regulatory Authority-TDRA
August 17, 2023
We are sorry that you faced an issue, it seems that you do not have an account in TDRA in order to link it, please try to select the option "Create an account" instead of linking the account.
Syed Qasim Hussain
I am trying to launch a complaint against du, as it has blocked family's visitor sim long before 30 day. And their claim is the sim block with no reason and cannot be activated. What a waste of time, money and contacts 😤 The visitor sim is supposed to be remain active as long as it is in use or the visa is valid or at least 90 days Now how can I complaint about it
2 people found this review helpful
ARJUN SREEDHARAN
Great service ! TRA is one of the best government agencies you can find here in UAE. They profoundly look for justice to the customers which are denied by the scam telecom operators especially Du. TRA would make sure that customer rights are always protected. Hope that TRA services keeps up the quality and doesn't get biased to these telecom operators.
7 people found this review helpful