![](https://play-lh.googleusercontent.com/a-/ALV-UjUdFN6P9kp5mrBafHKpGIhUk6JCyOcUN73MutAAzAGzrskW0IjR=s32)
Teufel Hund
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AI Data has an issue EZ sync my Galaxy S20 Plus 5G and Asustor Lockerstor 2... When I refresh a file or two is synced only to stop again. Ordinary upload using the app is no issue, just a sync issue. Yes, I've made sure there are no battery optimization and I've tired on data and connected to WiFi 6 Router. It stops syncing within seconds as I'm viewing the data transfer of the one or two files before pausing
ASUSTOR Inc.
August 9, 2021
Hello, EZ Sync on AiData is used to read and add some others files on mobile to NAS EZ Sync. We cannot understand the issue you mentioned about "Sync" on EZ Sync of AiData. Please email to stanleyhsu@asustor.com to provide more detail information for the issue you mentioned. Or you can provide the recorded video. Thanks a lot.
![](https://play-lh.googleusercontent.com/a-/ALV-UjU7S-fG6viR6_iIA20qNaUybh_BlvtI3hzjxDqC2vwLlAu_deo=s32)
Chris Ninja (CNinja)
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(UI updated - File names easily visible. I appreciate the fast update - 5 🌟🌟🌟🌟🌟) One can only see a small part of file and folder names with the new user interface. It changed font size and layout, leaving landscape orientation the only way to see most file names. Reverting or adding an option to change font size and a detailed view would significantly improve the functionality of the app.
ASUSTOR Inc.
October 6, 2022
Hello,
The list view height of new UI is same as the previous one. We will change the design to display file/folder names in 2 lines. AiData 3.0.2 is released to Google Play. Please help to update the version and have a check. Please feel free to email to stanleyhsu@asustor.com if any further problem or suggestions. Thanks a lot.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVsaV3WsOgEJQeUD-ukG3r7EsElpbaMzT_E5RICyuC50cab_8-Otg=s32)
Andrew Seah
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For all the past AiData version, I'm able to tap on screenshot to play video seamlessly. With the latest version, somehow it can't play at all. Please look into it. Thank you.
ASUSTOR Inc.
June 13, 2024
Hello,
If the issue only happened in Samsung device, it may be related to the Google Service updated. Please try to update the latest Google Service and Apps, and restart the phone . Then reinstall AiData to check again. If the issue persists, please email to stanleyhsu@asustor.com to provide detailed information and screenshot. Thanks a lot.