
Søren Moldaschl
unstable, constantly stops updating the download status, freezes on refresh, and randomly won't log in to server
ASUSTOR Inc.
November 17, 2025
Hi Søren Moldaschl, thank you for your feedback. Regarding this issue, could you please provide a screen recording or other relevant information such as the NAS model, ADM version, connection method, or proved us a remote access testing account? Please send the relevant details to curtishsu@asustor.com. Thank you.

Kar Skap
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Got problems by setting download location, everything is downloading to downloads folder not to set folder. I allways do the same steps, but after update, often(~90% of downloads) downloading to default downloads directory, while in settings/when starting download i set another ones.
1 person found this review helpful
ASUSTOR Inc.
October 19, 2022
Hi Kar Skap
Would you mind helping to check if the download directory of each task on the Download Center is been changed to the folder you set on AiDownload? We may need check further what's the root cause of this issue. Please email to stanleyhsu@asustor.com to provide more detail steps and screenshot. Thanks a lot.

Scott R
Awesome, handy tool! Some added search services don't seem to work (unable to start a searched torrent), so check the search services that you manually added if this doesn't work for you.
ASUSTOR Inc.
July 29, 2024
Hi Scott, thank you for your positive rating! Currently, the default search engines are 1337x, Zooqle, and NyaaTorrents. For any search engines other than these, whether they work properly depends on the user's attempt with each .dlm file. We cannot guarantee that these services will operate correctly.