oDoc - Video Consultations

oDoc (Pvt) Ltd.

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About this app

Your recovery begins from right where you are with oDoc.

oDoc connects you with doctors for video and audio consultations over your phone. Consult a doctor, get your medicines delivered and get your lab tests done while you stay comfortable at home!

We are extremely honoured to partner with the Ministry of Health Sri Lanka, GMOA and ICTA to include qualified government doctors on our platform. You can now consult government doctors for free via oDoc from wherever you are.

As of January 2020, oDoc, Sri Lanka’s largest telemedicine platform, has over 1000 partner GPs and specialists, including many senior consultants across 60+ specialisations. All doctors on oDoc are Sri Lanka Medical Council registered with 5+ years of experience. They are well equipped to manage oDoc consultations and issue prescriptions.

This means you have access to high-quality care without the hassle of traffic, waiting rooms and queues. Doesn't it sound perfect?

However, you may wonder how a doctor can correctly diagnose you without seeing you in person?

well, it's very much like any other doctor consultation you’ve had! Understanding your medical history and your symptoms is as important as a physical examination. According to the American Medical Association, 75% of doctor consultations can be diagnosed online and our doctors are skilled in providing a diagnosis and medical advice online.

As a policy, we refund you in the event your doctor determines a physical examination is required. In these cases, the doctor will be paid by us. This means you pay only when you receive care, and doctors are always compensated for their professional services.

On oDoc, you own all your data, and your data is stored securely on HIPAA-compliant servers.

Ratings and reviews

Never worked for me.. Pointless app.. Even the technical team cannot give support on this.. they are saying to just restart the phone and try.. i have tried this with high end phones as well.. Call gets failed every time and end up calling the doctor on whatsapp video call..

The user experience has not been given much thought, seems like a quick job. Simple features like adding favourite doctor, adding allergies (not sure why it can't be edited) and faq information loading natively instead of opening the website within the app are not available . Also why are the booking fees so high (it seems like 39.9 % of the doctors fee is being added), I can easily take a taxi to meet the doctor (who is a few kilometres away) and come back for that price.

When I go into the "conditions" area , I can't view any conditions when I click on it , It says "EER RESPONSE HAS BENE BLOCKED?" And also! I can't go back to the app (even after pressing the "go back" button many times , it just won't! I have to restart the app everytime I go into that section, Please fix it or else my rating will remain the same 👍

What's new

-> Streamlined Scheduling: Enjoy accurate wait times and pricing details directly on a doctor's profile for a more efficient experience.
-> Enhanced Session Details: Easily choose the right time with crucial session availability information.
-> Bug Fixes & Enhancements: Polished UI/UX, security updates, and reliability fixes.

Important Change:
Pricing and wait times now exclusively available on a doctor's profile, enhancing the overall app experience.