zoereen k
As a international airline i believe this app does not reflect the passager experience well enough. For example, the app lacks currency choices for purchase decision. Sugggest to have few currency conversions choices instead of only Rupiah. Thanks.
Widalia Widalia
I paid and waited for the ticket. Since I haven't received any tickets or any notification after a long time, I thought there is an error so I booked for the second time. I paid for the second time and suddenly received 2 tickets. Asked to do refund but the process is too long. I tried for 3 hours and couldn't continue to the next page. Always come back to the first page. The CS also doesn't help. They just think the apps is the best. Doesn't have any solution
2 people found this review helpful
Irawan Hariyanto
Disappointment, there are many features which didn't work in this app. 1. The booking management is not linked with the flight purchase from website. 2. I use the same account for 2 phones, bought a flight ticket on 1st phone, the 2nd phone doesn't show the booking. 3. Superjet insist to do check in on the app, however it doesn't send the boarding pass to the email, neither saved the boarding pass in the app. Must do a screenshot to save the boarding pass. Really disappointed.
22 people found this review helpful