Batik Air

Lion Air Group

About this app

Booking your flight tickets with Batik Air is easier than ever.
Search and book your flight tickets from anywhere within minutes.

BOOK FLIGHTS
Search and book your flights effortlessly

My Flights
Efficiently retrieve and view your previous bookings.

CHECK-IN
Breeze through the airport by checking in on your mobile for yourself and anyone else on the same booking. And to make it even simpler, you can download your mobile boarding pass to your device and view it anytime.

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Ratings and reviews

absolutely terrible. need to modify my flights, trip suddenly needs to be ten days shorter. I paid EXTRA and bought flexi tickets for this reason. everytime I go to modify, it throws an error! it won't let me change my flight. Online, on my laptop, on my phone, on the app, on my ipad!! whatsApp chat is no help and since I'm out of Malaysia I don't have the cell service to call! had a friend call for me, stuck on hold. already sent an email, no response. what am I supposed to do!?!

Almost missed my flight by assuming that the app is functional. Checked in the day before the departure and couldn't find the e boarding pass in the app in front of the custom check point at the airport. There is no way to retrieve your 'boarding pass' in the app. Better make sure a copy is sent to your email or otherwise you have to go to the counter to print the boarding pass.

its 2026 and this app is still as bad as ever. The customer journey is fraught with multiple hurdles. They make it so tedious for us to hand over money to them ! 1. Every single time, I have to key in all my personal details when booking a flight despite being a registered member. 2. I am member of Batik Air Club but despite at least 10 flights both business and economy in the last 12 months, points earned is still 0. 3. Frequently experience "Booking error" messages needing to start again

What’s new

UI Changes and Performance Improvements