1.9
5.17K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Booking your flight tickets with Batik Air is easier than ever.
Search and book your flight tickets from anywhere within minutes.

BOOK FLIGHTS
Search and book your flights effortlessly

My Flights
Efficiently retrieve and view your previous bookings.

CHECK-IN
Breeze through the airport by checking in on your mobile for yourself and anyone else on the same booking. And to make it even simpler, you can download your mobile boarding pass to your device and view it anytime.

Enjoying the app, something is not working or you have suggestions? Send us your reviews!
Updated on
Jan 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.9
4.97K reviews
S
April 22, 2025
absolutely terrible. need to modify my flights, trip suddenly needs to be ten days shorter. I paid EXTRA and bought flexi tickets for this reason. everytime I go to modify, it throws an error! it won't let me change my flight. Online, on my laptop, on my phone, on the app, on my ipad!! whatsApp chat is no help and since I'm out of Malaysia I don't have the cell service to call! had a friend call for me, stuck on hold. already sent an email, no response. what am I supposed to do!?!
3 people found this review helpful
Did you find this helpful?
Lion Air Group
May 6, 2025
Dear Valued Customer, we sincerely apologize for the inconvenience. Request you to kindly send email to customercare@batikair.com Sincerely, Batik Air.
Stephen Michael
December 12, 2025
Impossible for me to pay with UK credit card.. screen just circling continuously (not any problem for Air Asia). So I had to buy the ticket on Trip app. I got the same ticket fare which includes the option to take an earlier flight if a seat available. When I get to the airport for earlier flight, desk staff refuse to see it as valid, asking I pay another 60% of ticket cost to be on the flight. I said no. A real shame to see such lack of care in what should be a great company for Malaysia.
Did you find this helpful?
Sami Amjad
December 9, 2025
can't change flights. the app loads the website, and the website gives an error everytime I try and change the flight. tried calling up, they then try and charge an extra $200 surcharge on top of the fare difference shown on the change booking options. ridiculous. I paid extra to be able to have a flexi ticket, and I can't even change the flights online without the customer care surcharge over the phone
1 person found this review helpful
Did you find this helpful?

What’s new

UI Changes and Performance Improvements