J HO
I am writing to express my frustration with the NETS app, particularly regarding its cash card top-up functionality. I frequently encounter issues where the app fails to detect my cash card, making it impossible for me to complete my top-ups. This has been an ongoing problem that needs urgent attention. I rely on the app for convenient transactions, and these persistent issues have caused significant inconvenience.
10 people found this review helpful
Zaridah Satar
Slow app with system errors. Takes so long to do simple flashpay top-up. Not seamless with bank apps. During process of nfc transfer, bank app can just pop up to ask to install update, not even before authentication. This makes it more confusing. Please remove the lucky draw pop up. It is redundant and annoying. Not everyone like to waste time to close the pop-up.
9 people found this review helpful
B E
Don't bother installing. You can tell from the reviews even the developers don't care about the customer feedbacks, thus the low rating and lack of basic functionality in the app. Just top up at the physical kiosks.