
Erlend S. Westgaard
- Flag inappropriate
- Show review history
This app isn't just bad, it is unusable. On each android phone I have tried, the issue is the same. I try to fill in my name and the keyboard sticks. "E" becomes "EEee", etc. To work around it I have tried copy+paste, and that works for 1 sec, and I am asked to fill in my name again. I have been using the old Ruter Bilett app for years now, because it at least work. Update: I was able to make it work by first creating an account on ruter.no before logging in in the app.
13 people found this review helpful
Hi, sorry to hear that the app is not working for you. Have you tried deleting the app and reinstalling it? Regardless, I will pass the problem on to our developers. Iver/Ruter AS

Farzana Khan
Went on the app to buy 2 single tickets in advance for travel later in the day, but upon purchase, the tickets activated automatically and started a countdown for 60mins. I filed a complaint in the app but just wanted to let others beware of this. Purchased on the Ruter App while in Stockholm, Sweden preparing for travel in Oslo, Norway.
2 people found this review helpful
Hi Farzana! Did you set the time for them to start later on before you went through with the purchase? You can call us at 22 05 70 70 for assistance, or wait until you get a response on your written case. Regards Therese /Ruter S

Henriette
- Flag inappropriate
- Show review history
Editing with a new problem: the home-screen ticket widget currently displays that I have a valid ticket with expiration date two days ago. Neither resizing nor removing and re-adding the widget fixes the issue. Very random that I even noticed, and I'm assuming the ticket control wouldn't have accepted this as an excuse. I started using the widget to see ticket status since the app doesnt seem to give proper notifications of expired ticket anymore. "It works on my device"? Really?
1 person found this review helpful
Hei! Widgeter og varsler fungerer på min android-enhet, så jeg er usikker på hva som er årsaken til at du opplever disse feilene. Her skulle vi gjerne hatt mer informasjon om din app. Kan du benytte kontaktskjemaet og melde inn problemet med bilder av feilen? https://kontakt.ruter.no/no/billetter-og-app Hilsen Julie/ Ruter As