![](https://play-lh.googleusercontent.com/a/ACg8ocL-b7AzuzC47mYsOjZOAomBt-8zgnXgeqlYwy_2taJeutPnLg=s32-mo)
jay waters
Have series 5 watch almost a year now. It's beyond useless. Iv had so many issues with it from the second week onwards after I purchased it. It loses connection, only way to get it back on is to force stop and reconnect. Then ya have to do that the next day and the next and so on. I wouldn't mind doing that only for now it tracks my steps , at the end of the week when I'd like to look back and see how many I exactly did, all the data is gone. That's been happening for months.
3 people found this review helpful
Reflex-Active
June 4, 2024
Hi, can you please update to our latest release. Please contact us at customerservice@peershardy.co.uk if the issue persists. Thanks.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVS8UL0Q0i4k50sH7xnimo8517BDq-_not7J4Tb5yXkYliafaIi=s32)
André de Beer
The worst app ever. - Watch faces sometimes not visible. - When faces are visible and set to the watch it lasts a few hours and then back to the default face. - Sometimes connected, sometimes connecting to watch. - Intermittently sets to default settings. I've communicated with Reflex support: "A request for support has been created and assigned #001515 and with the subject line - Reflex 05S" Their reply was to get the latest firmware and latest app version, etc. which I have already done.
Reflex-Active
July 4, 2024
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at customerservice@peershardy.co.uk? We'll get you up and running.
![](https://play-lh.googleusercontent.com/a/ACg8ocJUtMwtp_kYGvt9HJN2puKw-8Ynj9cLshl2TnbEKCPBxtnQFQ=s32-mo)
Nicola Smith
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I had this watch and app a couple of years ago and loved it. I've recently gone back to this make and its not as good, there arent as many notification options as before so now i have to put 'other apps' as an option just to get notifications from the couple i actually want that arent listed, whereas they used to be listed separately
3 people found this review helpful
Thank you for your kind feedback. We are always looking to improve our app.