![](https://play-lh.googleusercontent.com/a-/ALV-UjUJF5TORHYKYLG45CHLi2iehUQIKIkai4WtNnH3oMuMETNf9DEI=s32)
Michael Peltan
I would rather have a kidney stone again than keep this (service provider??) They have very few competent people working in customer service. The latest issue that I'm having.. I no longer have the ACP through truconnect, and they could not give a me an explanation as to how this happened to my account. I think I saw some string and two cups out by the dumpster, I won't be able to have cool apps, but I'll get to make phone calls.
71 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWPPk97Unw1XsQi8z_mf_PImnlzbm6BhMJDG3aVmI5CQ_ZOecek=s32)
Rosetta
Tried transferring my number twice. They sent the sim but each time I tried to activate it asked for my zip which I put in but there's always an error message (says "failed") that pops up every 30 seconds Interrupting everything I'm doing on my device. I tried contacting an agent the first time which he wasn't that helpful. He then told me to contact them again in 2hrs which I did but the second agent was less helpful than the first agent. They clearly never got the transfer from my old provider
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWE5yYkphVCIDiYLzM3MjFW0ECdj9nrfAmWKkI0c9LcmDa99yLOSg=s32)
Robert “Bob” Jenkins
The phone is the worst phone that I have ever 6or used. It's terrible!!! I appreciate it but man, come on. Can't update the appvthat they tell you to do. IMPOSSIBLE! When typing a text the letters aren't what they say they are. The navigation buttons only work if you hit them in a certain place. I'm moving on from truconnect. Thanks anyway. The service seems to work ok, if only the phone worked. It does what it want to do. Not what you tell it to do.
1,329 people found this review helpful