UOB TMRW Indonesia

United Overseas Bank Limited Co.

About this app

Meet UOB TMRW, the all-in-one app for all your financial needs. It’s banking made simple, easy and personal for you:

- Personalised money insights – Bank smarter with alerts, reminders, and spending and saving recommendations just for you.

- Seamless and efficient design – Fast and effortless access to transactions, accounts and services. You can also make QR code payments directly from the login screen.

- Easily manage cards and accounts – Change your transaction limits, make scheduled transfers and do more without leaving the app.

- 24/7 support and answers – Get help right at your fingertips with our live chat agent whenever you need it.

For more information, call the UOB Contact Centre at 14008.

Head Office PT Bank UOB Indonesia
UOB Plaza
Jl M.H. Thamrin No. 10
Jakarta Pusat 10230

Ratings and reviews

Onboarding for a savings account is pretty simple and straightforward. App UI is nice. My issue with this app is it's long load times between pages. Credit card application within the app is a nightmare! Uploading an income/bank statement in PDF format is practically impossible, app just returned me to previous screen. Uploaded in jpg format and they responded that the file I uploaded wasn't legible. Already reported bug to cust service but pretty much dismissed it saying to try again later.

Even in the previous versions, when you chat with a CS agent there would be a lag before the agent's reply would appear in the app (you could see a snippet of what they said on the app pop up notification, but in won't actually load in the chat page itself for 10-15 mins). Now in the new version, the chat still doesn't appear even after half a day, and if you try to reply anything on the chat page the app would just crash everytime. How is the update not fixing previous issues & make it worse?

Got notification that estatement for TMRW card was ready. When I checked, it only displayed last month estatement. This not happened once, last time I forgot to check the app again so I missed to pay for that month billing and UOB charged me interest. Better you send the estatement by email instead customer must check regularly to app but the app is not ready!!! Update: No notification about statement this month and now they charge me for SMS notification when I never received even one SMS.

What's new

UOB TMRW just got a new update! We've fixed a few bugs and made upgrades to create a better experience for you.

As always, let us know what you think!