myWIC Mosaic

Vexcel

About this app

As a WIC client, you will be guided through your clinic and shopping experience in one simple and easy to use app. Take the guess work out of renewing your WIC benefits, manage your family appointments, and be confident you have the right WIC approved foods in your shopping cart before heading to the check-out line.

With the myWIC app you experience all these and more:

- Manage your appointments - Schedule, change and view your appointments

- Current and future benefits - View your monthly benefits and track your purchases

- Tailored shopping experience - Use our shopping guide and scanner to get the most out of your benefits

- Guided certification - Use our step by step process for uploading documents before your WIC appointment

- Push notifications - Stay informed with reminders and updates about your families’ appointments and benefits sent right to you

myWIC currently supports the following WIC programs:
Texas
Louisiana
New Mexico
Cherokee Nation
Pueblo of Isleta
Zuni Indian Reservation
Santo Domingo (Kewa) Pueblo
Acoma-Canoncito-Laguna
San Felipe Pueblo
Eight Northern Pueblos

Coming soon!
Five Sandoval Indian Pueblos


Here's what WIC participants are saying about the myWIC app:
- "It’s great especially when you have a busy day or kiddos having an off day and they wouldn’t last through an in person appointment"
- "The app is great it helps me be prepared by being able to upload required documents on time"
- "It’s great, thanks for being more efficient. Especially like working moms on the go like me"
- "Everything was easy to complete I really hope you guys keep having this way"
- "Displaying your available balance on the portal is very handy for us so we don’t have to get a printout at the store before shopping"

Ratings and reviews

I like how this version shows appointments. However, the shopping guide is trash. The pink app showed pictures of the exact items allowed for each store to guarantee consumers were able to shop with confidence. That app not only fails to do that, it does not even break it down to what brands are available at the store I'm at. Edit: The app has improved the shopping guide to better assist with the store you are shopping at, but they STILL fail to attach pictures to the item description.

The app is great for getting the information you need, but it does not allow me to reschedule my appointments. Which wouldn't be a problem if calling the number wouldn't say things like you can schedule using the app. It's very misleading. Sitting on hold being told you can do something only to find out you cannot is annoying.

Thank you! I got a response giving me help with the app problem I was having, unfortunately that did not help but I DID notice changing language was the issue. Since I signed up on WIC program in person and been using english in person, on paperwork and the app but when I switched in the app to Spanish everything was shown. I'm not sure why it only works in Spanish but I understand it so it's fine, thank you tho! Now I can see every benefit I have

What's new

Bug fixes and performance improvements.