congstar

congstar GmbH

About this app

With the free congstar app you have quick and easy access to your personal congstar customer area. The login is extremely easy and supports biometric login. If you have forgotten your password, you can reset your password via SMS in just a few seconds.

The congstar app offers you the following functions:

Prepaid:
• Activate prepaid card
• Display of the current prepaid credit
• Display of current data consumption (also as a widget)
• Top up prepaid credit (on demand or automatically)
• Make a tariff change
• Book, change and cancel options
• View and change customer data
• View and change bank details
• View and change your authentication PIN

Rates:
• Display of current consumption for data, SMS and telephony
• Data usage widget
• Make a tariff change
• Book, change and cancel options
• Invoice overview of the last 12 months as a PDF
• Individual connection records as PDF
• View and change customer data
• View and change bank details
• View and change your authentication PIN

We are continually developing our congstar app and look forward to your reviews and constructive comments.

We hope you have fun with our app
your congstar app team

Ratings and reviews

Worst app I've ever encountered. Constant issues with service, absolutely terrible customer service, and hours wasted attempting to resolve issues. I finally gave up after I was lied to repeatedly by multiple customer service reps, stating the issue would be resolved, only to eventually (after hours of back and forth over a week) be told that they would essentially be stealing the 20 euro on my account and be unable to resolve the issue and activate the number. Truly disgusting company.

The app might be ok, I am rating the company itself, which is happy to have me register, then never deliver any sim cards (or any post in general), and then charges for... I don't know what. Not good, folks. Edit/: to the response: yeah, if contacting the support wasn't intentionally difficult and wouldn't require me to go through 5 different authentication steps I would have complained there, but they are really good at keeping people out.

App works, but I do *not* appreciate being forced into putting yet another pointless and exploitable app containing my payment information on my phone when the website works perfectly fine. If I knew an alternate way to get prepaid data this cheap, I'd be long gone.

What's new

Das Update bringt folgende Änderungen mit:

Der Tarifwechsel erstrahlt im neuen Design - noch intuitiver, noch einfacher. Probier's jetzt aus!

Zusätzlich haben wir kleinere Bugs behoben.